Showing posts with label people skills. Show all posts
Showing posts with label people skills. Show all posts

Wednesday, November 21, 2012

EBWs Need People Skills

This post was inspired by an article on The Feminine Black Woman called "Black Girls Please be Nice". The post mentions that being nice is part of having "people skills", but what are people skills? As I have mentioned in recent posts, I'm going to concern myself more with improving myself, getting along with others, and having great relationships rather than complaining about the behaviours, privileges, or possessions of others. I'm going to try to be the most attractive, friendly, kind, feminine, and pleasant woman I can be and try to get/keep as many privileges or benefits from that as possible. Of course being attractive, friendly, kind, feminine, and pleasant will make me feel great anyway but person with these qualities will also get along well with others and be liked and this is a great benefit.


I see nothing wrong with learning how to be liked, how get along with others, and how to be pleasant. Many of these things are taught to children to help them function in the social world. Many of these things are taught to socially anxious or awkward people who have trouble making friends or people with behaviour problems that get them into trouble. These are also things taught to employees and business professionals who's ability to be liked by coworkers and clients is essential for their success. Some people are just naturally likable, popular, and friendly but for whatever reason, others are not and they struggle to be liked. One thing less well liked people can do is learn from well liked people and research about well liked people with the goal of increasing personal qualities and behaviours that contribute to being liked and reducing qualities and behaviours that contribute to being disliked.

I'll use a sprinter as an example. If a young woman wants to become a champion, Gold medal sprinter then she has to learn how to be one! She has to seek training from a coach, learn how much she has to practice, proper technique, form, nutrition, and motivation and then enact everything she has learned. A champion sprinter is not just self-trained with absolutely no knowledge of what other champion or competing sprinters are doing. They also have coaches with years of sprinting knowledge that they pass onto them. This is the way I feel about learning how to be the best friend, coworker, employee, girlfriend, wife, student, woman, and person...one has to learn what it takes, observe the best, and practice until what is learned becomes habit. Being a great person takes skills...people skills!


"People Skills (or Social skills) are most often thought of as a set of skills that allow us to communicate, relate and socialise with others. People skills include both verbal and nonverbal forms of communication. They often are the way others determine our status, consider us as potential friends or mates, and consider us for employment or promotions in the workplace. The opposite of good People skills is social ineptitude, which is an inability to use the defined set of social skills that would make one integrate and get on well with others (source)." There is a short post about people skills on Wikipedia but it does mention that teachings about people skills have been around for centuries and even the Bible can be considered to be an instructional manual for people skills. It also mentions the best-selling self-help book, "How to Win Friends and Influence People" that I read a long time ago (see, people really want to learn this stuff and will pay for it!). Just reading the descriptions of the chapters alone sounds like exactly what an EBW needs to be successful. I probably already know a lot of these things, but like many of us, I may have forgotten some advice or I may not be using it as often as I could. So now I need a people skills tutorial refresher course!

I think there is a simple thing that one can remember when trying to get along with others: if you arouse negative feelings in others they will not like you but if you arouse positive feelings they will like you. Simple! Things that arouse negative feelings include bragging, complaining, criticizing, insulting, ignoring, pressuring, offending, burdening, taking for granted, not having good manners, being obnoxious, being embarrassing, being rude, being strange or odd, being difficult, being disruptive, being bossy, being unkempt or unattractive (sorry but true), looking unpleasant and many other things. All one has to do is think about behaviours that one finds unpleasant and try to not do those things. Things that arouse positive feelings in people include paying sincere compliments, flattery, listening to them, making them feel important, trusting them, being accepting and non-judgemental, being friendly, being kind and nice, helping, paying attention to them, inviting and including them, talking to them, saying hi, smiling, using pleasant words, speaking in a pleasant manner, being happy, being positive and optimistic, being fun, being lighthearted, being sincere, caring, being attractive (sorry but true), being popular, being admirable and other things. All one has to do is think about the qualities of people one like and admires to come up with such a list and try to show these qualities whenever possible. 

I think that what BW have to realize is that these negative and positive feelings are natural and often automatic and unconscious to people. This isn't just something that happens to judgemental, racist, sexist, shallow people, it happens automatically to EVERYONE. The feelings can happen in an instant so as soon as someone sees you or you do something the damage (or good effect) is done and your explaining the reasons for your behaviour (e.g., bad day, history of oppression, victim of society etc.) will not un-ring that bell. Life will be much harder for you if people have negative feelings as soon as they see you or as soon as you open your mouth. So if you look unpleasant (e.g., unattractive, mean, hard, unhappy, angry, unkempt, strange--nonverbal communication) and sound unpleasant (harsh, loud, obnoxious, cursing, rude--verbal communication) then you will quickly arouse negative feelings and be disliked. Some people will not bother to get to know you if you arouse negative feelings. If you expect them to look past your negative exterior and behaviour to see the "real you" then you have an enormous sense of entitlement and expect special treatment that probably won't happen. When I hear women say, "If a man really wants me and is a real man then he won't let my 'mean mugging' and harshness deter him" I just shake my head. Why do these women think that they are so attractive that a stranger (who knows nothing of their personality) will overlook the obvious indicators they are unpleasant and still try to be with them? If associating with you is unavoidable then maybe, after getting to know you, you may be liked. In that case you may be told later, "I didn't like you at all when I first met you but now I think you're okay". You don't want to be that person.

Tika Sumpter is saying "I take pride in
my appearance, I'm friendly, happy,
confident,  and I embrace my femininity"

Michelle Obama looking gorgeous!!!
Her nonverbal message is "I'm classy,
upscale, well mannered, modest,
and out of your league boys!"

I think that an issue that some BW have is that they are frequently arousing negative feelings in people and I am not talking about racists. People have a negative reaction to women who are loud, aggressive, rude, obnoxious, confrontational, argumentative, and complaining but some BW embrace these behaviours and expect others to not react. They complain that men are able to do similar things and not be judged as harshly...well I'm sorry but the automatic reaction to men and women exhibiting the same behaviours is different! Your explanation and reasoning after the fact will not un-ring that bell. Many people also experience negative/neutral feelings when they see women who are unnattractive, obese, unkempt, dressed badly, or looking strange. Sorry but that's true and no amount of shaming, explaining why this is unfair, complaining about beauty standards or anything else will change that negative/neutral reaction. I think that a neutral reaction is often likely, for instance, overweight women may be ignored but no negative feelings are experienced when meeting. So if you want to arouse positive feelings instead you need to make sure you are not exhibiting these characteristics.

IT ISN'T FAIR!!!!!! I know, but it's reality and I don't live in fairy tale land or in a future where this isn't the reality, this is the present reality and we need to adapt to it. There is no morality or right and wrong involved with automatic and unconscious reactions. I think that some public service campaigns may be helpful in changing some of the automatic reactions but this takes great effort, time, and exposure to these messages. For instance, all the articles about how unrealistic models and advertising is has had an effect on me so that I am not really affected by seeing thin models, but that took YEARS and avoidance of fashion magazines for YEARS. People are also having less of a negative reaction to dark skin, natural hair, and higher levels or rudeness and vulgarity but that took years of media, immigration, and fashion trends. I think it would be wiser to adapt to the current reality instead of waiting for society to change so that your negative traits become attractive (if that ever happens at all). Attractiveness for instance can be improved and being pleasant physically is a form of non-verbal communication! But of course this is all my opinion, you don't have to change or do anything you don't want to do or adapt to the current reality...it's your choice :) So I'm going to post some links to information about people skills so that we can all learn or get a needed tutorial/refresher. 

Related Articles:
How good are your people skills?: Excellent tutorial!!! MUST READ! Although this refers to the workplace it applies to any time you have to cooperate with others who have different goals and motivations. So this is applicable to romantic relationships and getting along with acquaintances too.
People skills (Great read!!!)
Eight essential people skills, good quote, "Remember that an attitude leads to an emotion, which in turn leads to an action. Shape the attitudes and you have a more reliable way of predicting actions."
10 people skills every government employee should have
What are interpersonal skills? (Good, has links to related lessons)
7 signs you have terrible people skills (I have to work on office politics, networking, and promoting myself)

How do I improve my people skills at work?
Developing people skills video: What I found interesting about this video is that the speaker discusses a time when he wanted to improve his skills to become a better manager but did not think it was possible. But after doing some research he found tips about how to become his best version of a manager and that it required practice. Improving yourself does not mean becoming or pretending to be someone you are not, it is becoming the best version of yourself. Once he improved himself he chose to teach others how to do the same. There is a HUGE field of people who do this...they are called motivational speakers. They teach people how to improve themselves and get what they want instead of blaming others and waiting for them to change or save you.

Emotional intelligence video: You know the more I see videos like this the more confident I am about my self-improvement goals and my values. People who are opposed to self-improvement are so different from me and educators like the man in this video. Critics of self-improvement really don't know what they are talking about and it's best for upwardly mobile people to ignore them.

Emotional intelligence vs. behavioural control Part I, Part2 (very interesting!)

Friday, November 2, 2012

I'm Not Too Concerned About Racism Anymore


I'm not too concerned about racism anymore. Are you shocked? How can a Black woman not be concerned about racism? Don't I know that racism still exists and that racial equality hasn't happened yet? Don't I know about all the statistics saying that Black people are treated worse than White people? Don't I care that White people are placed on a pedestal, viewed as the norm, and portrayed as superior? Honestly, no, not any more. But why?

Well because right now I'm more focused on getting my foot in the door to opportunities, staying there, and accumulating the power and resources I need to have the best life possible. If other Black people focused on this then their lives would improve, and the more Black people who have improved lives, the more we can say things have gotten better for Black people. I am not interested in finding out about, getting enraged by, starting a petition, or endlessly complaining about inequalities or racist statements/actions by individual people or groups. I just don't think that these actions do anything to help BP anymore. They just cause friction so that the people in power tip toe around us or try to stay away from us which is detrimental if we are trying to move into their spaces and get help from them. In the past focusing on racism was important because it prevented BP from being able to live at all because they were killed, abused, barred from establishments (e.g., education, jobs, stores etc.), and even from having relationships. But now those things are protected by laws and the majority of people recognize when our rights are being abused or when something is racist. It is now unacceptable for people in power to say racist things and they can actually lose their power when they do! That is progress!

So now BP are in a situation where the law is on their side, they can expect to be treated fairly, many people are taught to accept us and they actually do, and if someone acts racist then the majority will punish them in some way (e.g., lawsuits, forced apology, being fired, cultural sensitivity classes, boycotts, petitions etc.). So now I focus on getting along with people now that they have (and are often pressured) to let me into their spaces and accept me. Now that many of us have "gotten in" we have to be on our best behaviour to stay "in" because the people in power can kick us right back out. They can stifle our progress, sabotage us, ignore us, exclude us, be extra critical of us, or fire us if we don't get along with others. One way to not get along with others is to be a complainer. Let me give you an example, I was working on a project with a man and I felt that he was making me do all the work while he made the big decisions. I thought that I should be able to make the big decisions since I was doing most of the work. I sent him an angry email about it. He was the boss's favorite and he sent the boss the email! He was also more experienced than I was so ruining my relationship with him meant that I lost many work opportunities and the chance to learn from him. Because I was so focused on him using me I didn't see that I would be able to learn/use him for many things in the future. If I had calmed myself down and thought more about the consequences then things would have gone better for me. The man lost nothing from the confrontation but I lost a lot! I complained about someone in power and he used his power and influence to make my life harder and prevent me from getting what I wanted. If I had just finished the project and tried to get opportunities from the man after then I would have been much better off.

I think that the most difficult complainer for people to deal with is a racism (or sexism) complainer. My experience above only strained my relationship with my one coworker, but racism complaints strain your relationship with EVERYONE who is of the race you are complaining about and may make things difficult for many other BP who were not even involved. People who had no problem with you may avoid or dislike you after they hear your complaint about racism. They may avoid you (and other BP) because now that they know how sensitive you are and they don't want to tip toe around you. Or, if they thought you accepted them, they may be shocked and insulted by what you said during your racism complaint (e.g., accusations of reverse racism, overreacting, not being understanding, being difficult, insulting someone by calling them racist etc.). People who once thought you were easy to get along with may suddenly think that's not true and you are not who they thought you were. They are now looking at you like an outsider, unlike them, who they do not understand. People sometimes dislike those who are different who they do not understand. With a complaint about racism you can go from being part of the team, and "one of us" in a multicultural group to not being a team player and "one of them" who refuses to get along.

Am I saying this is fair? NO! Am I saying this is right? NO! But I am a realist and just explaining something that happens. Most of us have experienced this for instance after the O.J. Simpson trial, Rodney King, the Obama election, or any other racially charged incident. These can cause friction between Black and non-Black people who are not even involved. This is what happens on a smaller scale when Black people complain about racism. NOW HOLD ON, I am not saying that racism should be excused!!! I'm saying pick your battles, don't make a big deal about minor or ambiguous things that are not blatant racism, and THINK about the possible consequences. Remember, something a BP sees as racist may not be seen that way by most non-Black and anti-racist people because they are not as sensitive as you are (this does not make them bad people either). Accusing someone of racism nowadays is a HUGE insult that instantly makes people defensive and you do not know how they will defend themselves. Just remember to save your complaints for when it really matters because each complaint causes friction and people will only tolerate the friction for so long and for a certain number of times before they push back against it. Just like my story above, when they push back against complainers you may suffer way worse consequences than they do especially when they have more power.

Remember, when you complain you may not achieve the result you expected. You may be harshly punished for your complaint and be much worse off than if you had kept your mouth shut. When you go against the people holding the power and resources there is a risk they will take those vital things away. Here are some consequences we must think about before we open our mouths to complain:

  • Complaining about Black actresses being too light-skinned may cause movie producers to prefer casting non-Black actresses because there are fewer complaints. This will lead to fewer roles for BW and further complaints about the lack of such roles. The same goes for complaints about who Black actresses are romantically linked to in films/television. Complaints about interracial relationships will lead to the BW being replaced by WW. This will lead to BW not getting opportunities to show that they are relationship material and just as desirable as WW. It is WAY more important to see as many BW in positive media roles as possible rather than complaining about the way they look or who they are paired with. The goal should be to have a BW be eligible for any role without it being seen as controversial. All the media cares about is ratings/money earnings and they will ALWAYS make more money catering to the White majority than they will to the Black minority. We are lucky any of them ever try to appease us at all because they really don't have to, so be grateful for that.
  • Complaining about men not preferring dark-skinned women may cause them to dislike these women even more for insulting them by implying they are self-hating, racists, sell-outs etc. They may attribute negative traits to the complainers (e.g., low self-esteem, self-hate, being argumentative, being angry) that make it even less likely for them to date dark-skinned women. By acting like angry women needing affection from men who state they are not attracted to you it really makes you look bad. It makes you look desperate for affection from someone who doesn't like you, I'm sorry but it's true. You are displaying the very traits they cite as reasons why they prefer lighter women. NEVER beg someone to like you, you are too good for that. If someone says you are beautiful and they are interested in you ACCEPT IT and if he is a good man who meets your standards maybe you should give him a chance. How can you complain about men not liking your skin and then act suspicious and negatively when they do??? 
  • Complaining about fashion designers/companies not employing Black models may cause them to ignore BP as a sales demographic or continue ignoring them. They will just target their marketing and products to non-Black people. BP often complain about the models and advertisements of designers/companies they never even buy from and these companies know it. They have no financial motive to employ Black models. This is once again begging people to like you when you should be focusing on the ones who already do! Instead you should buy from companies who actually use Black models and cater to BP while ignoring the rest. Focus on who is focusing on you and reward them for that. 
  • Complaining when non-Black people are interested in afro-textured hair may cause them to no longer be interested and no longer like it. This may stop them from wanting to date women with natural hair or from finding them attractive. They may even ridicule BW for making such a big deal about hair (e.g., calling them superficial, shallow, too focused on race, or even racist). They may continue to encourage and laud straight hair instead of appreciating and accepting natural hair, the exact opposite of what natural haired BW want. 
  • Complaining when a celebrity (Black or non-Black) says something insensitive or racist. Let the media deal with it instead of discussing it with non-Black people. Discussing racism is negative and they may dislike you or be wary of you after the conversation when they did not have those feelings before. They don't pay much attention to race issues but you decided to bring it to their attention. Many non-Black people say they rarely think about race and I believe this is true. It doesn't affect them much or it makes them uncomfortable. By bringing up media incidents you have made them uncomfortable and they may avoid you to prevent feeling uncomfortable in the future. 
In the cases of actresses, models, advertising, and celebrities these people have ABSOLUTELY NOTHING to do with you or the people you know. So why in the world would you let these incidents interfere with your relationships with people you know? Why would you let these incidents turn you into an "Angry Black Woman" who is avoided and disliked by the people you associate with? STOP IT because it is not helping you one bit! Let these actresses, models, and celebrities deal with their own careers and focus on your own because they surely are not concerned about you. When it comes to men, women, and non-Black people rejecting your beauty...well you can't force them to like you by begging or insulting them. You are wasting your time and energy on these people. Instead focus your attention and appreciation on those who find your skin and hair to be beautiful and BELIEVE THEM when they say it is. If you were actually repulsive they would not be complimenting you. Remember these compliments for the sake of your mental health. 

The way I see it, there are many jerks and mean people out there. Racists are just one form of jerky/mean people. You may encounter people who are rude, sexual harassers, sexual abusers, violent, bullies, con artists, unhygienic, selfish, cheating, back-stabbing, unreliable, lying, and endless other unpleasant people  in life. I try to avoid these people but I don't focus my free time on reading about these people, complaining about them, or worrying about them. I'll be concerned about these jerks when they do something to me personally. I believe in the saying "worrying about something is like paying insurance on a car you don't own" and the insurance you are paying makes you difficult to like or get along with. This is the same way I view racists and what they do. Every complaint about racism is a complaint about someone being mean, not liking you, or refusing to get along with you. I just try to succeed and get what I need out of life instead of on how these people are trying to stop me and ruin my day. I refuse to let the existence of jerky/mean people cause me to sabotage my personal relationships, appearance, and dating prospects by causing me to appear angry, unapproachable, suspicious, unfriendly, uncooperative, unreasonable, undateable, unattractive, insecure, desperate, or otherwise affected by their negative presence. If I do that then they win and I lose the things I want and need! Keep your eye on the prize!!!

P.S. I tried online activism before. I wanted to focus on gathering online self-help resources for BP because that was feasible and people could have used it to learn and help themselves. Instead BM members wanted to focus on the big bad prison industrial complex locking up Black boys who are simply victims of the White man's system. Or they were concerned about stopping BM from getting executed, BM being tasered, or BM reacting violently to racism (e.g., Jena 6). It was all about some White people doing something to some BM who had no personal responsibility and were victims of society and an unfair justice system. It was racism all day every day, fighting the man, and no personal responsibility and I don't think it achieved anything. Plus it was all about the U.S. and not even relevant internationally. 

Related Articles:
The survival guide for dealing with chronic complainers: Great quote, "
Despite how difficult their constant complaints are for those around them, chronic complainers do not usually see themselves as negative people. Rather they perceive themselves as forever being on the losing end of things, as drawing the short straw on a daily basis. Therefore they see the world as being negative and themselves as merely responding appropriately to the annoying, aggravating or unfortunate circumstances of their lives...
Even those chronic complainers who do recognize their prodigious complaining output truly believe their unlucky lot in life more than justifies their expressing their dissatisfactions to those around them because after all, it is they who have been saddled with terrible misfortune and more problems than most."
5 tips for dealing with chronic complainers
How to handle chronic complainers: Here is what you can say to stop a chronic complainer, "It is very simple but also very effective. Listen to the complainer Then, with deep sympathy in your voice, say “You know, that sounds terrible. I don’t know how you deal with all of these problems.” The answer will often be "Well..., it’s not that bad!” This approach works because it gives the complainer what he’s really after: Empathy. Not cheering up, not solutions, not egging-on. Just understanding of what is, for him, a difficult situation."
Is it time to stop moaning about the moaners?
Listening to complainers is bad for your brain: WOW!!!
Chronic complainers, a workplace blight
9 ways to defend yourself against complainers